Terms and Conditions for Using the ShinyEmerald Online Store

Welcome to the ShinyEmerald online store;

Your use of the “ShinyEmerald” online store and ordering products from this platform signifies your full agreement with the following terms and conditions:

The “ShinyEmerald” online store will never disclose users’ unique information to any unauthorized individuals or parties, and it is committed to defending users’ privacy to the best of its ability using the latest technologies.
Users are required to provide complete and accurate information when ordering products. It is evident that any deficiencies or inaccuracies in the information will prevent the completion of the ordering process.
The value of the ordered product(s) is calculated according to the price list on the website. The only additional amount that may be added to the value of the product is the shipping and insurance cost.
Payment for the purchased product is only possible through online payment gateways, and other payment methods such as cash on delivery or bank transfers are not accepted.
In the event of an issue during the final processing of the shopping cart, such as stock depletion or buyer cancellation, the amount paid will be refunded to the buyer’s account within 48 to 72 working hours.
It is important to note that adding a product to the shopping cart does not reserve the product and does not create any rights for the buyer. Additionally, any changes, including changes in product availability or price, will be applied to the product added to the shopping cart until the final registration. Therefore, buyers who wish to make a definite purchase are advised to finalize their orders as soon as possible to avoid facing stock depletion or price changes. It is clear that the seller bears no responsibility for products left in the shopping cart.
The intellectual property of the contents of the “ShinyEmerald” online store is protected by copyright law and belongs to the “ShinyEmerald” online store.

The value of the ordered product(s) is calculated according to the price list on the website and includes all taxes and sales duties. The value-added tax will be calculated at a rate of zero if not specified on the website. The only amount that may be added to the value of the product in certain cases is the shipping and insurance cost.
The warranty period and the name of the company providing after-sales services are mentioned in the description of each product. If these details are not included in this section, there is no warranty for that product.
Any technical defects or faults in the product must be reported to the customer service center of the store via email at shinyemerald@info.com or through the “Return Form” (this form is available in your control panel) within 48 hours of receiving the product, even on holidays, so that the issue can be promptly reviewed and, if the defect is confirmed, repaired or replaced. It is understood that no complaints will be accepted after 48 hours.
The purpose of creating the comments section in the shinyemerald online store is to share the shopping experiences of the products sold. The comments section of the online store is different from other websites and social media. In this section, each user is allowed to share their opinions within the framework of the site’s terms and conditions, which will be visible after review and approval by experts. It is clear that if the site’s rules are not followed in user comments, they will not be approved and, consequently, will not be displayed on the site.